uk99 Terms & Conditions
Please read all the terms and conditions below carefully before using this platform. By accessing the platform, you are considered to have accepted these terms.
Introduction & General Policies
Detailed information on the core rules for using the uk99 platform and your rights and responsibilities.
Section 1 General Introduction
uk99 is an online gaming platform that offers slot games, live casino, cricket betting, bingo, and various online gaming experiences for users in Bangladesh. The terms and conditions set out in this document apply to all services, products, and promotional offers on the uk99 platform.
By creating an account on uk99 or using the platform, you confirm that you are at least 21 years old, have read these terms in full, and agree to comply with them. Minors are strictly prohibited from using this platform.
Account & Registration
Rules for creating and managing an account on uk99.
Section 2 Account Creation Requirements
The following conditions must be met to create an account on uk99:
- The applicant must be at least 21 years old.
- All information provided at the time of registration must be accurate and truthful.
- Each person may operate only one account.
- The account is for the applicant's personal use only.
- Account details may not be shared with any third party.
- Keeping the password confidential is entirely the user's responsibility.
Section 3 Account Verification
The uk99 platform may request additional documents for identity verification at any time. This may include a national ID card, passport, or other government-issued identification.
uk99 reserves the right to suspend withdrawals until the verification process is complete. If a user provides false information, the account will be closed immediately and all associated funds may be forfeited.
Section 4 Account Suspension & Closure
uk99 reserves the right to suspend or permanently close an account for any of the following reasons: operating multiple accounts; fraudulent or deceptive activity; bonus abuse; use of irregular betting strategies; or any violation of these terms. In the case of a suspended account, uk99 will notify the relevant user by email and provide an opportunity to appeal.
Deposit & Withdrawal Policy
Rules governing deposits and withdrawals on uk99.
Section 5 Deposit Rules
The following conditions apply when depositing funds on uk99:
- Minimum deposit amount: ৳300 (for each method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, Islami Bank, and other scheduled banks).
- Deposits must be made from an account registered in the user's own name.
- Deposits through third parties are not accepted and may result in account suspension.
- uk99 reserves the right to decline or return any deposit.
Section 6 Withdrawal Rules
The following conditions apply when withdrawing funds from uk99:
- Minimum withdrawal amount: ৳1,000.
- Withdrawal processing typically takes 15 minutes to 2 hours.
- Withdrawals can only be made using the same method as the deposit.
- The withdrawal process may be delayed until verification is complete.
- uk99 may request additional verification for unusual transactions under review.
- Wagering requirements must be met before withdrawing winnings earned from bonuses.
Bonus & Promotional Terms
Detailed rules on uk99's bonus offers and promotional benefits.
Section 7 Welcome Bonus Terms
uk99 offers first-time depositors a 200% Welcome Bonus of up to ৳5,000. The following conditions apply for claiming and using the bonus:
- For example: deposit ৳1,000 and receive a ৳2,000 bonus, giving you a total balance of ৳3,000.
- Maximum example: deposit ৳6,000 and receive the maximum ৳5,000 bonus, for a total of ৳11,000.
- The wagering requirement for the bonus is 15x (on the bonus amount only).
- Example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before withdrawing bonus winnings.
- The welcome bonus applies only once per account.
- If unusual betting patterns are detected during bonus use, the bonus may be cancelled.
Section 8 General Bonus Policy
The following general policies apply to all bonus offers from uk99:
- Bonus offers are available for a limited time and may change at any time.
- Each bonus may have its own specific terms and conditions.
- Bonuses are not convertible to cash and cannot be transferred to another user.
- Multiple bonuses cannot be used together unless specifically permitted.
- uk99 reserves the right to take any necessary action to prevent bonus abuse.
Section 9 VIP Program Terms
uk99's VIP program has three tiers:
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.5%.
- Gold: Weekly cashback of up to 0.8%.
Cashback benefits may be forfeited if not claimed within the specified time limit. uk99 reserves the right to modify VIP tier benefits.
Gaming Rules & Restrictions
Rules to follow while playing games on the uk99 platform.
Section 10 Permitted Activities
The following activities are fully permitted on uk99:
- Playing all games available on the platform for personal entertainment.
- Making deposits and withdrawals through your own account.
- Using bonuses and promotional offers subject to applicable terms.
- Contacting the support team regarding any issue.
- Setting personal limits for responsible gaming.
Section 11 Prohibited Activities
The following activities are strictly prohibited on uk99:
- Operating multiple accounts or using another person's account.
- Creating artificial betting patterns with the intent to abuse bonuses.
- Any form of fraud, hacking, or exploiting system vulnerabilities.
- Playing games using automated bots or scripts.
- Money laundering or concealing the source of illegal funds.
- Harassing other users or engaging in inappropriate behaviour.
Section 12 Technical Errors & Disputes
If a technical error causes incorrect results to be displayed, uk99 reserves the right to void that transaction. Winnings obtained due to a software error or bug will not be paid out. In the event of any dispute, the data stored on uk99's servers will be considered final. Users may report any dispute by email to [email protected].
Privacy & Data Protection
uk99's commitment to protecting your personal information and privacy.
Section 13 Data Collection & Use
uk99 collects users' personal information solely for the following purposes:
- Account verification and identity confirmation.
- Financial transaction processing and fraud prevention.
- Compliance with legal and regulatory obligations.
- Providing customer service and resolving issues.
- Improving platform quality and enhancing the user experience.
uk99 uses SSL encryption and advanced security technology to keep your information safe. For more details, see our Privacy Policy.
Section 14 Data Sharing Policy
uk99 does not sell or share users' personal information with any third party. However, information may be shared in the following cases:
- In response to a lawful request from law enforcement agencies.
- With payment processing and fraud prevention service providers.
- With banks or mobile financial service providers for deposit or withdrawal verification.
Data sharing will always be limited to the minimum necessary and will be carried out in a manner that ensures user security.
Responsible Gaming & Other Provisions
uk99's commitment to a safe gaming experience and legal provisions.
Section 15 Responsible Gaming
uk99 prioritises responsible gaming. This platform is for those aged 21 and above only. We encourage users to take the following steps:
- Treat gaming as a form of entertainment, not a source of income.
- Set personal budget and time limits.
- Do not place more bets to try to recover lost money.
- Take a break if signs of gaming addiction appear.
For more information, visit our Responsible Gaming page.
Section 16 Self-Exclusion
If a user feels that gaming is having a negative impact on their life, they may voluntarily request to temporarily or permanently close their account.
For such a request, contact our support team directly. The uk99 support team provides assistance in Bengali and English, 24/7. Contact: [email protected]
Section 17 Limitation of Liability
uk99 is not liable for the following:
- Games being interrupted due to internet connection disruption or technical issues.
- Account information being disclosed due to the user's own negligence.
- Due to delays or errors in third-party payment services.
- If gaming activity is illegal in the user's own country — it is the user's own responsibility to ensure this.
Section 18 Intellectual Property
All content on the uk99 website — logos, graphics, text, software, and game elements — is protected by the intellectual property rights of uk99 or its licensors.
Copying, distributing, modifying, or publishing this content without prior written permission from uk99 is strictly prohibited. Violation of this prohibition will result in legal action.
Section 19 Changes to Terms
The uk99 authority reserves the right to change, update, or amend these terms and conditions at any time. In the case of significant changes, users will be notified via email or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the new terms. Therefore, it is advised to visit this page regularly.
Section 20 Contact & Dispute Resolution
If you have any questions, comments, or complaints regarding these terms and conditions, please contact our customer service team. The uk99 support team provides assistance 24 hours a day, 7 days a week in Bengali and English via live chat and email.
Email: [email protected]
Any dispute will first be attempted to be resolved through uk99 support. We believe that most issues can be resolved through discussion. uk99 is always committed to ensuring fair play and providing users with a safe, enjoyable gaming environment.
Start safe gaming at uk99
Play responsibly by following all terms and enjoy the best gaming experience. If you have any questions, our support team is always ready to help.